Frequently Asked Questions

Welcome to the Mon Chéri FAQ page, where we are dedicated to addressing all your queries about our services. Whether you seek information on our menu offerings, dietary options, booking guidelines, or any other aspect of your experience with us, you've come to the right place. Our goal is to ensure that each guest feels well-informed and at ease, enhancing your time spent with us. Should you have a query not covered here, please feel free to contact us directly.

Mon Cheri Reservation Policy

  • Reservations: We accept reservations through our website at For parties larger than six, please call us directly.
  • Timing: Guests are encouraged to arrive on time. We hold reservations for a grace period of 15 minutes before offering the table to waiting guests.
  • Cancellation: Should your plans change, we kindly ask for a cancellation notice at least 24 hours in advance.

  • Seating: Due to our intimate setting, seating preferences will be honored whenever possible but cannot be guaranteed.

  • Special Requests: For any special requests or dietary restrictions, please mention them when making your reservation.

  • Walk-Ins: We welcome walk-in guests and will accommodate them as seating becomes available.

  • Late Policy: Late arrivals may result in a shortened dining experience to accommodate subsequent reservations.

Mon Chéri Cancellation Policy for Regular Parties

Your dining experience is our top priority. To help us provide you and all our guests with an exceptional visit, we kindly request adherence to the following cancellation policy for regular party reservations (parties of less than 6):

  • Reservation Confirmation: We may reach out to confirm your reservation 24 hours in advance. Please respond to confirm or cancel your booking to help us manage seating efficiently.

  • Cancellation Notice: Should your plans change, we appreciate a cancellation notice at least 24 hours in advance. This allows us to offer your table to other guests and ensures our kitchen and staff can plan accordingly.

  • Late Cancellation: For cancellations made less than 24 hours before the reservation time, we understand that unforeseen circumstances can arise. While we do not charge a fee for late cancellations, we encourage guests to inform us as soon as possible out of courtesy to other patrons.

  • No-Show Policy: Repeated no-shows without notification may result in limited reservation privileges. We strive to accommodate as many guests as possible and appreciate your cooperation.

Mon Chéri Cancellation Policy for Large Parties

We understand that planning for large gatherings requires special attention. To ensure that we can accommodate everyone’s desire for a memorable evening, we kindly request adherence to the following cancellation policy for parties of 6 or more:

  • Advance Booking: Large party reservations must be made at least 48 hours in advance through our website or by contacting us directly.

  • Confirmation: We will contact you 72 hours prior to your reservation to confirm your booking. Please ensure your contact information is accurate at the time of booking.

  • Deposit: A credit card deposit may be required to secure a reservation for large parties. This deposit will be applied to your final bill.

  • Cancellation Notice: For cancellations or significant adjustments to the party size, we require a minimum of 48 hours notice. This allows us to offer the space to other guests seeking the Mon Cheri experience.

  • Late Cancellation Fee: Cancellations made less than 48 hours before the reservation time may incur a fee. This fee is typically a set amount per person and will be charged to the credit card on file.

  • No-Show Policy: In the event of a no-show without prior notification, a no-show fee per person may be charged to the credit card on file.

Dress Code Policy

At Mon Chéri, we strive to create an atmosphere that's both elegant and inviting. We kindly request that guests adhere to a Smart Casual dress code. Please, no athletic wear and or flip-flops. We appreciate your cooperation in maintaining the ambiance that makes Mon Cheri special.

Dining Time Limit Policy

To ensure all our guests can enjoy the Mon Chéri experience, we may implement a dining time limit of 2 hours during peak times or special events. We thank you for your understanding and promise a memorable dining experience within this timeframe.

Special Event and Holiday Reservation Policy

For special events and holidays, Mon Chéri may require reservations to be secured with a deposit. These occasions might also feature exclusive menus and require a 48-hour cancellation notice. We invite you to join us for these unique celebrations and thank you for your understanding.

Children and Pets Policy

Mon Chéri welcomes families! Children of all ages are invited to dine with us. For the safety and comfort of all guests, we request that furry friends remain at home.

Allergy and Dietary Restrictions Policy

Your health and safety are paramount. Please inform us of any dietary restrictions or allergies when making your reservation. Our culinary team is committed to accommodating your needs to ensure a delightful dining experience.

Payment and Gratuity Policy

Mon Chéri accepts all major credit cards and cash payments. For parties of 6 or more, a 20% service charge will be added to your bill to ensure equitable compensation for our staff's exceptional service.

Behavior and Conduct Policy

Mon Chéri is a place of joy and celebration. We reserve the right to request that guests who detract from the enjoyment of others, through disruptive behavior, vacate the premises to maintain a pleasant environment for all.

Health and Safety Policy

At Mon Chéri, your well-being is our highest priority. We adhere to the latest health and safety guidelines, including enhanced cleaning protocols and staff wellness checks. We kindly ask our guests to support these efforts for the well-being of all.

We hope this FAQ page has been helpful in addressing some of your immediate questions about Mon Chéri, Our team is committed to providing an exceptional experience from the moment you consider dining with us to the time you walk out our doors, feeling satisfied. If your question wasn't answered here, or if you need further clarification, don’t hesitate to reach out to us directly. Thank you for choosing Mon Chéri, where your dining pleasure is our utmost priority.